Jana Technology Services Blog

June 16, 2007

Are SME’s ignored as a sector by Technology Companies ?

Filed under: Technology — janats @ 6:02 pm

Recent research by YouGov, which was sponsored by Microsoft, SME’s (Small to Medium Enterprises) feel disenfranchised from technology trends and developments.  SME’s account for around 85,000 companies and employ up to 1,000 people each, and as a sector they contribute more than 1Trillion pounds a year to the UK economy.

Simon Hughes, in charge of Mid Markets at Microsoft, states that the technology sector has not been good at providing cost-effective solutions to suit mid market needs.  This is backed up by the statistics in the survey which show that 70% of SME’s feel their needs are overlooked by vendors and suppliers.

Of those companies pooled a staggering 85% said that technology expansion will play a critical role.

This is backed up a seperate similar survey by IBM. 

Many of the big players are looking to the SME market as a source of untapped revenue, but whether the SME’s will be sufficiently convinced that they will get the QOS and SLA’s they get from smaller suppliers remains to be seen.

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